Hard Count has full confidence that our March 25th, 2023 5v5 Tournament in Phoenix will happen. We have a no refund policy once you pay the deposit or the full registration fee. In the unusual circumstance where your team is unable to play due to injuries, illness etc., we are happy to provide a credit to a future Hard Count 5v5 Tournament in 2023, as long as we receive written notification by 3/18/2023 at 11:59pm Arizona Time. In the unforeseeable scenario that we are impacted by COVID-19 or other virus-related events, including but not limited to, a mandatory quarantine and/or shut-down of “non-essential” businesses, we will be offering a credit to a future Hard Count Tournament in 2023.